Frequently asked questions

Here you can find our FAQs. For any other questions or inquiries, feel free to contact our Customer Service Team at support@labareau.com.

About our products

How can I receive recommendations about the products?

Book your exclusive consult at our flagship store BLOY Institute in Amsterdam for personalized recommendations on building your own LABAREAU skincare routine. Please consult info@labareau.com for more information about our highly exclusive LABAREAU skin consult.

How do I apply the products?

Each product contains a product-specific user manual with instructions on applying the product correctly. Please consult the user manual for a detailed description.

How often should I use the products?

Our products are suited for daily use. For product-specific guidelines, please consult our product-specific user manuals.

About our services

How can I receive news about Labareau?

Never miss an event, press release, or product launch. For monthly LABAREAU updates, sign up for our exclusive newsletter.

For all the latest updates and news on LABAREAU, follow us on our social media channels. Enjoy our exclusive content, skin tips, and a look behind the scenes into the world of LABAREAU.

Where can I buy Labareau products?

All LABAREAU products are exclusively available online at www.labareau.com and at our flagship store BLOY Institute in Amsterdam.

How do I find a product on the website?

To shop our products, visit our Products page.

About the site

How can I contact Labareau?

You can reach us by email: info@labareau.com or by visiting us: Willemsparkweg 168, 1017HT Amsterdam

How do I create an account?

There are two ways to create an account:

  1. Go to the My Account page and click Register.
  2. When completing your order, at the checkout page you can check the box “Create an account”.  After you fill in the desired username and password, you will receive an email to confirm your registration.

Where do you deliver?

We deliver all around the world. The shipping costs will be calculated at the checkout. These prices do not include customs fees or other taxes.

We ship within 24 hours after you place your order.

  • Europe: DHL Express On Demand Delivery (2-3 days)
  • Rest of World: DHL Express On Demand Delivery (3-4 days)

How can I track my order?

Every shipping option includes track & trace. You receive the tracking information via e-mail.

Visit us

Headquarters LABAREAU
Willemsparkweg 168
1017HT Amsterdam
The Netherlands

Contact us

General inquiries:
info@labareau.com
Global PR inquiries:
nathalie@labareau.com