Shipping and delivery
Here you can find all the info regarding shipping and delivery from our webshop to your home.
Do you ship to my country?
We ship all of our products worldwide. If you can’t ship to your country please send an e-mail to firstname.lastname@example.org
Shipping costs will be calculated at the checkout. These prices do not include customs fees or other taxes.
How long does it take for my order to get to my place?
We ship within 24 hours after you place your order.
- Europe: DHL Express On Demand Delivery (2-3 days)
- Rest of World: DHL Express On Demand Delivery (3-4 days)
Fast Delivery time with DHL Express
Place your order before 17:00 on working days and your order will be shipped out the same day with DHL Express with On Demand Delivery (ODD) Service.
- The delivery time depends on your country but within 1-3 days your order will be delivered.
- Once your order is shipped, you will receive anew shipping notification from DHL EXPRESS.
- DHL ODD notify you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this doesn’t fit your schedule, you can customize your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.
DHL ODD is giving you maximum flexibility and greater control over your delivery.
- DHL ON DEMAND DELIVERY offers flexible delivery options:
* Deliver my Package on Another Day: Scheduled Delivery
* Deliver my Package to Another Address: Alternate Delivery to work or family
* Deliver my Package at a Safe Place: Authorize Shipment Release
* Deliver my Package with Neighbor: Leave the package at your Neighbor, Reception or Guard
* Deliver my Package at a DHL ServicePoint: Hold for Pick‐up Collection (84,000 Servicepoints Worldwide!)
* Request to Store my Package: Vacation Hold safekeeping your parcel up to 30 days
DHL ODD gives you full control and you never miss another delivery.
Flexible, convenient and always at the right moment!
How can I track my order?
Every shipping option includes track & trace. You receive the tracking information via e-mail.